General Terms of Sale

These general terms of sale aim to define the contractual relationships between

– Jolly Jungle SàRL, located at Avenue Alice-et-W. Favre 12 – 1207 Geneva –
Switzerland, a company registered in the Geneva commercial register under number CH-660.2.309.018-0 and publisher of the website www.jolly-jungle.com

– and any natural or legal person wishing to make a purchase
via the website of Jolly Jungle SàRL hereinafter referred to as the Client.

The acquisition of a good through this site implies an
unreserved acceptance by the Client of these general
terms of sale.

Jolly Jungle SàRL reserves the right to modify its general
terms of sale at any time. In this case, the applicable terms
will be those in effect on the date of the order by the
Client.

Delivery
Times and Costs:
In Switzerland, free of charge, in 2 to 5 working days
In Europe, free of charge, in 6 to 15 working days
Worldwide, 20CHF, in 7 to 30 working days
During sales or peak periods, delivery times may be exceptionally extended.
The ordered goods are shipped to the delivery address indicated and to the attention of the recipient mentioned in the client's order. The
client is solely responsible for the accuracy of the information related to the delivery. Shipments and deliveries are handled by Swiss Post, by parcel against signature in Switzerland (or equivalent in Europe), to the address provided by the buyer at the time of the order. If you are absent during the delivery of your parcel, a notice will be placed in your mailbox inviting you to collect your parcel from the Post Office as soon as possible. If your order is not collected from the postal services (for any private or professional reason), the parcel will be returned to Jolly Jungle. Any request for reshipment due to non-collection must be made by email and the reshipment costs will be charged to you.

Return Policy
If an item is not suitable for the client, it can be returned to Jolly Jungle SàRL within ten working days following the delivery date. This is done at the client's risk and expense (except in the case of a return due to a product defect, which will be at Jolly Jungle's expense). After receiving the item, a voucher (with no time limit) will be sent to you that you can use in our online store or in our physical stores.
When returning a product, the client must follow the procedure below:
- Securely wrap the product and place it in a parcel.
- Send the parcel with signature. It is important to keep the postage certificate to track the parcel.
- Return to the following address: Jolly Jungle SàRL, 6 rue de la Terrassière, 1207 Geneva, Geneva, Switzerland

Prices
The prices communicated on the website jolly-jungle.com are in Swiss francs and include Swiss VAT (8.1%), VAT number CHE-474.457.943. They do not include any potential delivery charges or any other costs (customs duties, foreign VAT, etc.) to be borne by the buyer.

Products
The products sold on the Jolly Jungle SàRL website are available for sale within the limits of available stock. The characteristics of the products as well as the photos visible on the site are provided for informational purposes only. We strive to take the most accurate photographs and descriptions possible but cannot ensure a perfect similarity with the offered product, particularly regarding colors, and they cannot have contractual value. In case of unavailability of a product, we will inform you as soon as possible.

Order
After selecting the desired products by choosing colors, sizes, and quantities per model, each item will be added to the cart with a summary of the total purchase. The confirmation of the order entails acceptance of these terms of sale, acknowledgment of having read them, and waiver of claiming one's own purchasing conditions
or other conditions. After placing your order, you will receive a confirmation email detailing your transaction number and confirming the value of your order and what has been charged to your credit card. You will be kept informed throughout the shipping process and we are always reachable for any questions. All provided data and the recorded confirmation will serve as proof of the transaction. The confirmation will serve as a signature and acceptance of the operations carried out.

Payment
Jolly Jungle uses secure payment solutions (SSL), with confidential data protection ensured by Wallee and PayPal.
In case of transaction refusal by the buyer's banking institution, the order will be automatically canceled and the client notified by email. Jolly Jungle reserves the right to refuse or cancel any order or delivery from a client with whom the company has had a dispute due to non-payment in whole or in part of a previous order or refusal of credit card payment authorization.

Data Protection
All customer data is treated as strictly confidential and Jolly Jungle SàRL commits to respecting the ethical rules issued by the ASVPC as well as the applicable legislation, particularly regarding data protection. We only use your data for the proper execution of your order.
You will not be automatically enrolled in our loyalty program. If you wish to be part of this offer, please fill out this form. The email address provided when you sign up for our loyalty program will be used solely to inform you about sales, news, and events reserved for our clients on this list. We very rarely send emails (no more than one per month). At any time, you can unsubscribe.
Jolly Jungle SàRL commits not to share your personal data with third parties.

Force Majeure
Jolly Jungle cannot be held responsible for interruptions of the site, intrusion by third parties on the
site, considered as a technical event beyond its will and control.

Diverse
By using the website www.jolly-jungle.com, the buyer agrees to comply with these general terms and declares and guarantees to Jolly Jungle that: (1) he/she is of legal age in his/her country of residence (2) the information provided is correct; The content of the website www.jolly-jungle.com, including texts, graphics, photos, and other illustrations of all kinds, is protected. The Jolly Jungle logo cannot be used in any form and for any purpose without the prior written consent of Jolly Jungle.