Shipping policy

Your order
Your order is validated once the payment has been received and accepted by Jolly Jungle SàRL. It will be prepared and shipped within 48 hours.

Deliveries
Free delivery in Switzerland, in 2 to 5 working days 

Free delivery in Europe, in 3 to 15 working days

Worldwide, 20CHF, in 7 to 30 working days

In periods of sales or high activity, the deadlines may be exceptionally extended.

The ordered goods are sent to the delivery address indicated and for the attention of the recipient mentioned in the customer's order. The customer is solely responsible for the accuracy of the information related to the delivery. Shipments and deliveries are processed by the Swiss Post, by parcel against signature in Switzerland (or equivalent in Europe), to the address indicated by the buyer when ordering. If you are absent when your package is delivered, a delivery notice will be delivered to your mailbox inviting you to collect your package from La Poste as soon as possible. If your order is not collected from the postal services (for any private or professional reason) the package will be returned to Jolly Jungle. Any request for return following a non-withdrawal must be made by e-mail and the return costs will be invoiced to you.